ORDER POLICY

Orders are completed and shipped in as timely a manner as is possible which usually is dependant on existing in-house workload. We try to accommodate special rush orders as much as is possible but in so doing rush order fees may have to be assessed dependant upon staff over time costs.

Shipping is by UPS. Payment is by MasterCard, Visa, and or by special arrangement completed prior to ordering. Submitted orders through the website are confirmed by emails as to their receipt. You can fax or email us directly rather than processing through our cart. Make sure to include all you company information when first contacting us. Repeat customers information is files by company name. Customer numbers may be assigned in the future.

Invoices are included in the shipment of your completed order and are accompanied with a full set of ordering documents. Documents can be faxed or emailed upon request. Orders can be ‘drop shipped’ to alternate addresses per your request. Because of the proprietary or security sensitive information we sometimes receive, all hardcopies of in-house information generated and related to your order are shredded and incinerated. Electronic data is protected both at our facility and at our servers. Customer lists and information are not distributed, sold, or shared and are specifically excluded from search engine indexing. They are for our exclusive use in fulfilling your orders only.